Get Help In Spain

Services: legal guidance, psychological support and resources for shelter and protection.

Languages: multi-language availability, ask for an interpreter.

If in immediate danger: call 112.

WhatsApp: 600 000 016.

When to call: if you're having thoughts of suicide, feeling hopeless or know someone who is.

Services: crisis intervention, emotional support, safety planning and referrals to mental health services.

Languages: Spanish and English available.

Remember: You're not alone. Help is available 24/7.

Urgent cases may be routed to 112.

When to call: life-threatening situations, fires, crimes in progress, serious accidents.

What to say:

1. Location first (street, city, nearby landmark).
2. What happened and how many people are involved.
3. Risks (fire, gas, weapons).
4. Ask for English if needed: ¿Habla inglés?

Tip: Keep your line open after the call for callbacks.

More info: regional 112 pages often offer interpreters.

How to book: request a cita with Servicios Sociales at your Town Hall.

Bring: passport/NIE, padrón, income proof, rent contract/bills, medical reports (if relevant).

They can help with: food or rent aid, family counselling, dependency procedures, emergency housing, referrals to legal/health services.

Steps:

1. Ask your GP/social services for the dependency assessment (grado de dependencia).
2. Prepare medical reports and care needs.
3. After resolution, choose compatible services: home help, day centre, tele-assistance, respite.

Tip: caregivers may access temporary relief programs.

Common supports: school meal grants (becas comedor), materials grants, family counselling, mediation and child protection units.

Where to start: local Servicios Sociales or your child's school / health centre for referrals.

Why it matters: eligibility for benefits, tax reductions, mobility cards, priority services and inclusive employment.

How to apply: through your regional disability office with medical documentation.

Next steps: ask about accessible transport passes and job support.

Start here: your city's migrant office or major NGOs.

They can help with: legal orientation, paperwork routes, Spanish classes, job support and temporary accommodation pathways.

Options: regional rent subsidies, municipal mediation and emergency accommodation (via Servicios Sociales).

What to bring: padrón, income proof, lease and any eviction notices.

Duty lawyer (turno de oficio): apply via your local Bar Association if under income thresholds.
Coverage may include: lawyer/Procurador, interpreters in proceedings when required and some costs.

Sworn translation is needed for official documents (visas, courts).

Find translators via the Ministry list or trusted agencies; ask your municipality about interpreting for social/health appointments.

Pathways: employment/self-employment → Social Security → tarjeta sanitaria; otherwise private insurance or Convenio Especial (regional paid access).

Start at your Centro de Salud with ID, padrón and social security details if applicable.

Where to register: SEPE and your regional employment service.

Look for: training vouchers, job clubs, youth/45+ programs, Spanish classes (A1–B2) and entrepreneurship help at municipal offices.

Use our Cost Explorer, IPREM and SMI tools to understand thresholds.

Ask Servicios Sociales about local allowances and emergency grants.

Start with NIE/TIE and empadronamiento. Create a Cl@ve account for e-services.

For permits, see Visas & Permits or use the Route Finder.

Download AlertCops to contact Policía Nacional/Guardia Civil with geolocation and translated chat. Useful if you can't speak or need a silent alert.

Call the national toxicology line at 915620420 for immediate advice and next steps. If the person is drowsy, having trouble breathing or worsening, call 112.

Talk about bullying, abuse, mental health, family conflicts or online risks. Also available to adults concerned about a minor.

If a child is missing, call 112 first for immediate response, then 116 000 for ongoing support and coordination.

Check conditions before driving, especially during storms or wildfires, to avoid blocked roads and reduce non-emergency calls to 112.

Get guidance on common procedures (appointments, certificates, renewals) so you can focus 112 on emergencies only.

Get step-by-step help to recover accounts, report scams and protect children online. If someone is in immediate danger, call 112.

If you're a visitor and have been robbed or assaulted call 112 for emergency cases, to file a formal police report (denuncia), go to the nearest police station. SATE offices help with reporting, translation and contacting your consulate and insurers.

Hospital Urgencias = ER for serious emergencies.
SUAP/PAC = out-of-hours primary care for urgent but non-life-threatening issues.
Appointments: many regions allow online booking with your health card.

Use the European Health Insurance Card (TSE/EHIC) to access medically necessary public care during temporary stays.

Check eligibility and apply online (with or without digital certificate). Keep padrón updated; gather ID, rent/expenses and income proof. Check your regional portal for application forms.

Apply through regional offices. Recognition of disability and income thresholds apply; ask about mobility cards and accessible transport discounts. Check your regional portal for application forms.

Request a dependency assessment (grado de dependencia). After resolution, you may access SAD, teleasistencia, centros de día or residential care, depending on compatibility. Check your regional portal for application forms.

If you or someone else needs a safe bed, food or immediate social support, call 112 and ask for emergency social services.

Bring passport/NIE and define scope clearly (you can limit by date/area). A poder preventivo remains valid if you later lose capacity. Fees are regulated nationally.

If you need to return home urgently, contact your Embassy/Consulate in Spain for travel docs and support.

Health & social services are regional. Use the national portal for guidance and Mi Carpeta Ciudadana to see appointments, files and notifications. Keep copies of passport, NIE, padrón, health card and proofs of income/rent. Start with our Route Finder for residency pathways.